Ticketing

To-do systems and ticket managers.

Features currently being evaluated

Feature Description
Task editing/re-assignment Allow task owner or admin to modify ticket assignment details.
E-Mail New ticket assignments sent to assignees.
All-tasks view Let user see all tickets assigned to her regardless of the list they're in.
SVN Integration
Searchable Search all tickets user has permission to access.
Bazaar Integration
File attachments Let files be attached to tickets
Incoming email Email can be sent TO the app to create a new ticket.
Custom Ticket Fields
Project Versioning
Audit history Track changes to items for audit & accountability reasons
Project Milestones
Multi-group Uses Django's Group object to arrange tickets according to team.
Mercurial Integration
Git Integration
Reports saved search
customer view configure the fields viewable by your customers
Multi-user Uses Django's User object for ticket assignments.
Easy prioritization Drag and drop or other method for easy task prioritization.
Kanban board view tickets on a kanban board e.g. with columns: todo, doing, done
Jabber New ticket assignments sent to assignees.
CalDAV support publish tickets via CalDAV as VTDOD for usage with external Clients like Mozilla
Lightning, Apple Tasks, DAVDroid, etc.

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Package django-helpdesk django-todo yats
Package django-helpdesk django-todo yats
Description A Django application to manage
tickets for an internal
helpdesk. Formerly known as
Jutda Helpdesk.
A multi-user, multi-group
todo/ticketing system for
Django projects. Includes CSV
import and integrated mail
tracking.
yet another ticketing system
Category Project App App
# Using This 23 10 4
Python 3?
Development Status Beta Production/Stable n/a
Last updated July 17, 2022, 3:31 a.m. March 5, 2022, 6:47 p.m. March 7, 2021, 11:33 a.m.
Version 0.4.1 2.4.9 n/a
Repo GitHub GitHub GitHub
Commits
Stars 1,349 712 55
Repo Forks 595 255 21
Participants gwasser
rossp
timthelion
Benbb96
reduxionist
brente
tkm84
flinz
alexbarcelo
kotowicz
more...
shacker
bittner
dependabot[bot]
leephillips
james1293
shantisuresh01
bernd-wechner
calebr
epilys
tomscytale
more...
Henner
mediafactory
paulbellmann
Hinnack
Documentation n/a
Task editing/re-assignment
E-Mail
All-tasks view
SVN Integration
Searchable
Bazaar Integration
File attachments
Incoming email
Custom Ticket Fields
Project Versioning custom field
Audit history
Project Milestones custom field
Multi-group custom field
Mercurial Integration
Git Integration   (Github)
Reports
customer view
Multi-user
Easy prioritization
Kanban board
Jabber
CalDAV support
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